My buttplug burns and gets stuck easily.

I need some advise. I got a buttplug from Amazon about a week or two ago, and I used it about 6 days ago. The problem is that the buttplug burned my hole, and got stuck REALLY bad. I thought I was about to go to the emergency room. About 15 minutes of pulling and tugging, I managed to pull it out (albeit with a lot of poop) and had to run my backside underneath a cold faucet for about four minutes. I don’t remember the brand, and I can’t check my purchase history because I deleted my purchase history (My wife would not approve of my purchase). I wanted to know, is this normal for other people?

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