Jingcheng Skyline launched artificial intelligence facial recognition ticketing machine

Jingcheng Electric Railway has launched a new artificial intelligence facial recognition ticketing system for its Skyliner train, providing passengers with seamless experience between Tokyo Ueno Station and Narita International Airport. Face recognition boarding was launched for the first time in June last year Shanyou Kagari LineChiba County’s new transportation system. However, this is the first time that such technologies have been implemented on a large scale on reserved seat trains such as Skyliner, making it a pioneering measure for Japanese railway operators.

The new electronic ticket and facial recognition technology allows you to travel seamlessly

this Skyliner Electronic Ticket GO service facial examinationLaunched on January 24, 2025, passengers can completely bypass the traditional ticket counter and automatic vending machine. Register facial images through the Jingcheng booking website and buy tickets online. Passengers only need to scan the face with a tablet at the door of the station. After scanning, the system will automatically issue reserved seat tickets to the next train to ensure a smooth and efficient boarding process. At present, the system has been launched at major stations such as Ueno and Nikari and Narita Airport.

However, passengers who want to choose a specific seat or board the train other than the next train still need to use the station counter or automatic ticket machine. In addition, because the automatic ticket gate cannot be used, passengers need to leave the station at the artificial ticket counter of the destination station.

Solution of congestion at the ticket counter

This measure directly solves the increasingly crowded problem at the ticket counter. As the number of foreign tourists has continued to increase, this problem has become an urgent issue. Skyliner can connect to Central Tokyo and Narita International Airport in only 36 minutes, and has provided more than 50 million passengers. With the further growth of immigration tourism, the implementation of the system coincides with the ideal timing of alleviating crowding and improving the convenience of overall travel. In order to assist the purchase, the ticket machine will also be equipped with more English -speaking staff.

“We introduce this technology to ease the congestion of the station as soon as possible,” said Kenji Nagatsuka, the transportation manager of Jinghong Trading. “Looking forward to the future, we will focus on improving consciousness and provide more convenience for passengers.”

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